Theme of these stories: I am afraid of confrontation and awkward situations.
So I am going to admit it. Until today, I had not had my hair cut in six months. It started with a bad cut from the one reputable place in town. I didn't want to go back there because I would have had to request a different stylist and I was uncomfortable doing that. Then, just as I was starting to realize that I would have to do SOMETHING with the straw on my head, I broke my leg. Once I was back up and doing shit, I had more important things to do, like go to the dentist and doctor, so the hair cut was a low priority. Until this week when it got HOT and I couldn't stand it anymore and I needed my hair off my neck ASAP.
There were no more reputable places left in town, so I chose to go with a lady who runs a salon out of her home. There was only one review about her that I could find online and it was positive, so I took a gamble and went there.
My hair is adorable and she styled it perfectly. Well, as perfectly as she could considering the raw materials with which she had to work.
But...
The woman said some horribly inappropriate things during the cut. Fine, tell me all about how you think teachers are overpaid even though I just told you both my husband and I are in the education field. Fine, tell me that you think Scott Walker is misunderstood even though I hope it is clear from the pink triangle on my bag that I am a bit of a leftie. I can agree to disagree with you on these types of things, although the fact that you seem to be oblivious to my discomfort does not bode well for you.
But when I tell you we spent about a decade in the Twin Cities before we moved to this horrid little town and you immediately start talking about the danger with the n******s and the s***s in the city and I physically recoil from your touch, that is when you have crossed the line.
My husband claims he would have stood up, removed the apron, and walked out. I didn't do that. My mouth dropped open and I sat there in stunned silence for the rest of the appointment. I paid her and left.
Question #1: Should I have just left in the middle of the cut and gone somewhere else?
Question #2: I realize I should have said something before I left, but I didn't. Should I call her or write her a note and let her know now that I thought her behavior was unprofessional and uncalled for?
Question #3: Should I, knowing what I know now, write up a review online? The cut is great, people! But the people skills not so great!
Question #4: Should I continue to beat myself up over my poor performance under pressure in a social setting?
It's very hard, because though I want to advise option #3, you have to be cautious in today's society where you can be sued for any little thing. If she ever found out about your review, could she sue for defamation of character or libel? In my company handbook, it states we are not allowed to write anything negative about our jobs on the internet (or anywhere else) because we could be sued for libel.
ReplyDeleteIf you kept it vague, I think the review would be fine. And word of mouth, yo. Chances are, if you wrote her a letter or confronted her, she would not care about your feelings and make you feel worse. I know I just posted about needing to confront people more, but I think here a stealth review would suit your purposes fine.
1. I wouldn't have. I'd want the cut finished up and then I'd probably be asking the exact same questions you are.
ReplyDelete2. What's the point? You can't change people - especially when they are somewhat conservative and in a small town - at least that's my experience.
3. Why not. You're not being mean, you're just saying what you experienced and ism't that what the online reviews are for?
4. Nope. Although, I'm totally doing that to myself after a country club mom made me feel like shit at my daughter's dance dress rehearsal. Argh. People.
Question #1: No. I wouldn't have. I would have allowed her to finish the cut.
ReplyDeleteQuestion #2: Nope. The moment has passed. The only thing she might have cared about is that you won't be returning to her no matter how much you liked her services.
Question #3: Do you think it would make a difference to anyone else in the town?
Question #4: NO! Stop beating yourself up. There are other opportunities to address people's biases and prejudices when they are not holding sharp pointy objects near your ears and throat.